Book ahead and secure the lowest prices and guaranteed reservations in more than 75 countries.

Pricing is updated constantly to ensure you get the lowest price available online, at your destination -- anywhere.

Guarantee protects you two ways. If you find a lower price for the same tour or activity offered by the same operator (priced in the same currency) within 48 hours of booking, send us the details and we'll refund the price difference. No gimmicks, no exceptions.

Also protect you against arriving at a destination and finding the same tour or activity offered at a lower price from our operator. If you do happen to find a lower price direct from our operator, simply send us the details...and we'll refund the price difference. It's that easy.

Requesting a refund is easy!

Remember to make a copy, print out or screen shot of the lower rate, in case a customer service representative has questions. Other things you should know about our low-price guarantee, and how to claim your refund:

  1. Low-Price Guarantee is available to any customer who makes a qualifying purchase through the web site. Qualifying purchase must include a minimum purchase of US$20 (or equivalent).
  2. If you find a lower retail or prepaid rate for the same tour or activity -- offered on the same date and priced in the same currency as your original purchase -- on any other Web site within 48 hours following your confirmed reservation on this website, the difference will be refunded.
  3. Upon arrival in your destination, if you find a lower retail price offered by the contracted operator for the same tour or activity -- offered on the same date -- the difference will be refunded.
  4. To submit a refund request, send an email to priceguarantee@viator.com with your name, Booking Number or Itinerary Reference Number and your home address, plus proof (receipt, price list, flyer, web address or web screen shot, etc.) of the lower price. Or mail your request to:

    Viator, Inc.
    Low Price Guarantee
    600 Townsend St., Suite 120e
    San Francisco, CA 94103
    USA

  5. Reserve the right to verify details of the lower price where possible. All refund decisions will be made at sole discretion.
  6. Refunds of the price difference will be processed to the credit card used for the original booking.